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Thank you for choosing Malouf Eye Center! When you book an appointment with us, you should receive an email or text notification with your scheduled date and time, as well as forms to complete in advance of your visit. We will also provide you with any special instructions needed to prepare for your appointment.

What to Expect at Your Appointment

During your first visit, our team will review your medical and optical histories, conduct a thorough eye health evaluation, and discuss any necessary treatments. We are here to answer any questions you may have. To ensure the most efficient and effective office visit, please review the information below:

  • We respectfully ask that you treat our staff with kindness and courtesy during your appointment. Our team is dedicated to providing you with the highest level of care, and maintaining mutual respect ensures a positive experience for all.
  • If you arrive more than 15 minutes late for your appointment, we will consult with the provider and evaluate staffing and clinic flow to determine whether your appointment needs to be rescheduled.
  • For your convenience, we verify and bill your insurance company. To ensure we're fully prepared before your appointment, please call 301-423-5252 to confirm that we have your correct insurance information on file.
  • Contact Lenses: If you are scheduled for a cataract evaluation, please avoid wearing contact lenses for at least one week prior to your appointment. For all other appointments, you may wear your contact lenses, but we ask that you also bring your glasses with you.

Understanding Wait Times

There are various reasons why the wait times at our clinic can be more than with other medical appointments.

Estimated length for each type of an appointment:

  • Medical and Routine Eye Exams: 1.5-2 hours
  • Glaucoma and Retina Evaluations: 2 hours
  • Cataract or Surgical Evaluations: 3 hours
  • Pressure checks for Glaucoma: 1 hour
  • Visual Fields: 30 minutes

If you have any questions, please contact our office. We are looking forward to seeing you at your next appointment!

Payment & Insurance Options

Payment Types

We accept all major credit cards, cash and CareCredit. Please note that no personal checks will be accepted.

Current Insurance Participation

Our insurance list is subject to change and may not include every single carrier we accept. We encourage you to give us a call to confirm your insurance with us before making an appointment.

  • AARP
  • Aetna
  • American Postal Worker
  • American Workers Insurance
  • Bankers Life
  • Blue Choice HMO (referral from PCP required if open access is not listed on the card)
  • Blue Cross Blue Shield
  • Carefirst Advantage Plan (ONLY with ID# starting with MD)
  • Carefirst Blue Cross Blue Shield
  • Cigna
  • Coresource
  • Electrical Welfare Trust Fund
  • Electrical Workers Fund
  • FEP Blue Cross Blue Shield
  • GEHA
  • Gerber
  • Humana
  • Humana Medicare Advantage
  • Johns Hopkins EHP
  • Johns Hopkins US Family Health (referral from PCP required)
  • Medicare MD
  • Meritain Health 
  • Mutual of Omaha
  • Omaha Insurance CO
  • Railroad Medicare
  • Teamsters Local
  • Tricare For Life
  • United Health Care
  • United Health Care Community Plan - Medicaid
  • United Health Care Optimum Choice (referral from PCP required)
  • United Health Care MDIPA (referral from PCP required)
  • University of Maryland Advantage Plan

Refraction Fee Notice

Effective March 1, 2023

There are two parts to your eye examination, which are billed separately.

  • The first charge includes the fee for the doctor to evaluate the health of your eyes. This charge is billable to your insurance company, and also to Medicare.
  • The second (vision) portion of your exam is called a “refraction,” which is a test performed to determine the best corrective lenses to be prescribed for each eye.

Although a refraction is a very important vision test, it is considered a non-medical procedure. Medicare and most insurance plans do not pay for this service, the fee of which is now $55.00, effective March 1, 2023.

We request that payment for this service be made at the time of your visit. Thank you.

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